It's our birthday this week and we are now a year into our path as Spirits Kiosk.
Between growing as a team, changing warehouse, surviving Covid lockdown issues and finding ways to evolve - it’s felt like a whirlwind year. Here’s a little more about the journey so far:
There’s a lot more on our shelves! We went from selling 300 gins to now listing 1500 spirits, including more gin than ever (some 450 expressions as it stands today).
We’re also pleased to say that it’s not just bigger ranges too, we’ve been able to help bring in more independent producers, have exclusive offerings for our shoppers and ensure key items are out of stock for less time than ever.
Expect more exciting brands to come onboard and a keener focus around particular ethos’ as we curate what we list down in the year ahead.
Environmentally, we’ve gone from using recyclable plastic wraps to a completely plastic free packing system. Made in the UK, our paper pulp solution is both secure and planet friendly. We also work with a Carbon Neutral delivery service ensuring we minimise the impact of transport too.
Not ones to shyaway from implementing the changes we’d like to see elsewhere, back in March we celebrated International Women’s Day by dedicating an entire month of comms (from banners to social media posts and advertising) to female founded or made spirits – the only major online retailer in the UK to do so.
Expect big steps on both fronts in the months to come…
We accumulated over 600 five-star reviews on TrustPilot over the past year, but we’ll be the first to say we want to do better. We’re learning with each order and constantly strive to improve our service.
We’re building better systems, better ways to recommend bottles and finding ways to respond faster already, so stay tuned for more ahead of 2022.
It’s been a fun year but equally, it’s been a challenging environment to stay true to our mission. We are passionate about continuing our path towards what we believe a progressive, transparent spirits retailer should be.
We’d like to say a huge thank you to all who have shopped with us and to all those who have worked with us behind the scenes. We are grateful for your support and promise you that far more is yet to come from our little team here.