Charlotte, Federica, Trisha and the team
Customer Service Team and Problem Solvers
Need recommendations or have an issue? We’ve got the best team to help.
The super trio are constantly monitoring orders to make sure that none go awry. They’ve put together a hive of interconnected networks and intricate systems to keep it all flowing seamlessly, but if the unexpected arises – they are on hand to help track it down, fix it and make sure that you get your parcels delivered. They are also brimming with recommendations based on either flavour, price or personality. If you are ever in doubt about something or want to enquire about an existing order, don’t hesitate to get in touch. Team drinks vary week to week, but tall and refreshing is always the most popular...
Please contact them for any order queries.
Richard Weaver
Director of Digital and Code Guru
As the Director of Digital at Enotria&Coe, Richard is the architect behind the company’s sites, including Spirits Kiosk and The Great Wine Co.
Behind the scenes, Richard is the person fixing, tweaking, testing and turning ideas into reality by making them appear on screen. Having pushed more pixels around, linked more data and created more system solutions than anyone could ever imagine even existed – Spirits Kiosk runs the way it does because of him. After 20 years in the wine trade, including a spell as Majestic Wine's Buying Director, Richard tends to be found drinking wine, but Rum is winning him over to the dark side...